Service Delivery Senior Director - Global Operations Leadership (Bali, Indonesia)

Michael Page · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 230000000 - 250000000
Michael Page is seeking a highly skilled and experienced Service Delivery Senior Director to join our Global Operations Leadership team in Bali, Indonesia. This role offers an exciting opportunity to lead and manage a team of professionals in delivering exceptional service to our clients. The ideal candidate will have a proven track record in service delivery and a strong understanding of global operations.

📋 Tanggung Jawab Pekerjaan

Lead and manage a team of service delivery professionals to ensure high-quality service delivery to clients.,Develop and implement service delivery strategies that align with the company's goals and objectives.,Monitor and evaluate service delivery performance, identifying areas for improvement and implementing corrective actions.,Build and maintain strong relationships with clients to ensure their needs and expectations are met.,Stay up-to-date with industry trends and best practices in service delivery and global operations.,Provide leadership and guidance to team members, fostering a positive and productive work environment.,Manage budgets and resources effectively to ensure the successful delivery of services.,Collaborate with other departments to ensure seamless integration and coordination of services.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Management, or a related field.,Minimum of 10 years of experience in service delivery and global operations leadership.,Proven track record of successfully leading and managing teams in a global context.,Strong understanding of service delivery best practices and industry standards.,Excellent communication, leadership, and interpersonal skills.,Ability to work effectively in a fast-paced and dynamic environment.,Fluency in English, both written and spoken.,Experience in a multicultural and multilingual environment is a plus.

🛠️ Keahlian

Service delivery leadershipGlobal operations managementTeam management and developmentStrategic planning and implementationPerformance monitoring and evaluationClient relationship managementBudget and resource managementIntercultural communication
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